Delivery & Returns
Our delivery fees are 30AED within the UAE
International deliveries are 144AED
When it comes to returning or exchanging a product, it's essential to be aware of the store's policies and timelines. In this case, you have a generous 14-day window to make your return or exchange. To ensure a smooth process, make sure the item is in the same condition as when you received it, including all tags intact. This means keeping the product unused and in its original packaging if possible. By adhering to these guidelines, you increase the likelihood of a successful return or exchange without any hiccups. Remember, following the rules set by the store helps both you and the retailer to have a positive transaction experience.
Please note shipping fees are non refundable.
To arrange a return or for any questions about the products please contact us at hello@samplesaledubai.com or send us an enquiry via Whats'app +971508787626
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
Please contact us to arrange size exchange.